Learn How to Develop Better Client Relationships
and Make More Sales With Advanced NLP Techniques
Book the "Advanced Skills of Client Communication" Seminar
For Your Teams
Register for your free information pack
Learn how to communicate effectively in any situation:
This course will give you the knowledge and skills to handle every situation with tenacity and flexibility. You'll learn how to communicate effectively and professionally in every client/customer situation that will arise.
Who would benefit from this training?
Anyone who would like to learn how to communicate effectively and build stronger client/customer relationships - sales professionals, managers, business development execs, and all customer facing personnel.
Why use NLP (Neuro-Linguistic Programming)?
NLP is a training approach that is used by the crème de la crème because of it's ability to help employees control & manage every operational situation. NLP utilizes both conscious & unconscious communication, making it a highly effective method.
What skills will you gain?
The course is designed to help you master effective communication. You will learn:
- A powerful negotiation tool you can use to reach agreement and common ground with your clients and customers. (It's called ‘Hierarchy of Ideas Agreement Frame.’)
- How to connect with your clients and project and aura of confidence.
- How you can build rapport with your clients.
- Techniques of influence & persuasion that you can bring into a conversation to help you and your clients reach a common end goal.
- Specific questions to ask that will show you how your client mentally filters and process the information you communicate.
Course Content
Day One
- Cause & effect – how you can take control and have things go your way
- Rapport building skills – learn how to build rapport with your clients
- Communicating effectively in all representation systems
- The magic of congruency in communication and how to emanate it
- How to use the 'Hierarchy of Ideas Agreement Frame'
- Advanced language techniques of persuasion and influence
Day Two
- A breakdown of the communication model, how humans communicate and internally interpret communication and conversation
- Meta programs – learn how your client filters information mentally
- The power of questions and how you can use them to direct the communication effectively.
- The motivating factors that lead your clients to make or break a deal
- Learn the unconscious questions your clients asks and that you need to answer in your communication
The course is 2 days in length and can be held at the Client's Premises or at The Address Hotel, Dubai Marina. Lunch will be provided to all attendees as well as complimentary Tea/Coffee throughout the day.
Business Consultancy
We specialise in providing Consultancy in all areas of Business Strategy & Leadership, Cost Cutting and Reorganisation.
Business Training
State of the Art Techniques and Training. Incorporating Advanced Skills of Deep Structure Communication and Neuro Linguistic Psychology.
Executive & Personal Development
Complete and tailored sessions. Concentrate on specific areas of your Life & Work and get them to a place that exceeds your expectations.
